We are experts at developing relationships with our customers’ customers to drive successful recovery rates, and our dedicated customer service team is on-hand to deal with any enquiries. This is underpinned by our in-depth knowledge of the complexities of the supply chain and end users across a multitude of sectors from construction and building products to the multiple retailers.
Our recovery service is developed in collaboration with our customers to meet their specific requirements, including all procedures, account management, and management reporting to drive recovery rates. Our SmartController is used to facilitate the management of customer specific dispatch data.
Professional repair service
This is supported by a professional repair service that integrates with our new manufacturing team to understand the original specification, and ensures that your pallets are returned to their original specification, using quality materials, before being returned for re-use.