Following the formation of our dedicated technical team earlier this year, our customers are already seeing the financial benefit of our blended approach to commercial and technical support.
Led by our in-house Product Development Manager, John Dye, and supported by Technical Co-ordinator, Kathryn Wheat, we are delighted to have added an apprentice, Sarah Camm to the team, and will be recruiting another apprentice imminently.
The team has already completed multiple pallet re-design assignments to help design out cost whilst maintaining pallet integrity, and there are some really positive results and potentially massive cost savings to be achieved.
Paul Leah, Logistics Support Manager at B&Q, said: “I’ve had a working relationship with Scott Pallets on the B&Q contract for several years now and your customer service and account management is high in quality. Your technical work and innovation is of the highest standard and you have always gone the extra mile for the customer. Highly recommended.”
Brian Stewart, Managing Director, Electric Glass Fiber UK, said: “We have been trading with the Scott Group for more than ten years and would like to thank the Scott team for providing incredible service, support and value to our business. We have faced several technical challenges over the years and the Scott team needs to be commended for the commitment, dedication and drive to meet our business needs. The technical support from the Scott Group was commendable, professional and much appreciated and demonstrated true dedication to customer satisfaction.”
To discuss your technical requirements with the team, please contact firstname.lastname@example.org