In response to a growing demand, we have formed a dedicated technical department to add value to our service offering by providing a high level of support to customers’ various continuous improvement projects that require a blend of both commercial and technical support.
Led by our in-house Product Development Manager, John Dye, and supported by Technical Co-ordinator, Kathryn Wheat, our technical experts will work alongside pallet and packaging account management and sales team members throughout the UK.
Through his role as President of TIMCON, John provides a strong link to the industry and is well informed when it comes to keeping customers abreast of issues surrounding governance and regulation. Both John and Kathryn are trained in our industry-leading Pallet Design Software (PDS) so they can add real value to the product design process right from the outset.
On this basis, we are already engaging with many of our customers throughout the supply chain, with strong results;
“Your technical work and innovation is of the highest standard and you have always gone the extra mile for the customer.” B&Q
“Collaboratively, we have worked on a number of initiatives and identified innovative ways of reducing cost throughout the supply chain.” Smurfit Kappa UK