Did you know we have a team of five pallet specialists in our dedicated technical team?
From accurate specification drawings and load analysis, to queries on mould and staining, along with the latest industry and legislative updates, our technical team is the “go-to” for internal insights and customers’ technical enquiries.
Working as a central resource and based out of sites across our UK network, from Halbeath to Manchester to Peterborough, the team works closely to support sales, operations and compliance departments and is integral to us raising the bar for the industry.
John Dye said: “Our ability to respond quickly, nationwide, is second to none. We can visit customers’ sites to facilitate audit and redesign projects, supporting our sales colleagues and ultimately providing a powerhouse of expertise to add customer value. To continue leading the way, we’re committed to growing our people and are investing heavily in training and development, and our team continues to go over and above to succeed – completing a range of qualifications that support the excellent delivery of their roles.”
All team members are trained on the Pallet Design System (PDS) – which helps us ensure that we can optimise design, reduce manufacturing costs, and lower environmental impact.
John Dye, Technical & Industry Affairs Director. He represents our business at several trade associations and committees, including President of the UK Timber Pallet and Packaging Confederation (TIMCON), as well as representing the UK at the European Association FEFPEB – Technical and Policy Committee meetings, he is a member of the UK Wood Marking Advisory Council (ISPM 15), represents the industry on the GB and NI Tree Health Advisory Committee, and is the International Director for the National Wooden Pallet and Container Association (USA).
Kat Wheat, Technical Manager. She has been involved with Scott Pallets since 2015 and was approached to help form the Technical Team in 2019. Working closely with John, she now oversees the team on a daily basis.
Chris Manning, Senior Technical Advisor. Chris started his pallet career manufacturing pallets on the benches, and this knowledge and experience are invaluable to the role. He’s our SolidWorks and CAD specialist.
Laura Richards, Technical Administrator. Laura joined the team in February 2020. She has a great ability to retain industry knowledge and is a huge asset in the business. She is currently completing training on SolidWorks to provide support to Chris.
Joel Nolan, Apprentice Technical Administrator. Our newest team member who joined at the start of the year, is currently learning about our industry and what we offer as a team so he can provide additional resources in due course.
We have a section on our website dedicated to technical and industry insight. If you want to discuss any specific issue in more detail, please reach out to your account manager in the first instance.